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Pcs Connect

Marketing and Customer Relations: Prospecting on Social Networks

Social networks have become a great place to find prospects. The advantages of social platforms are that they are easy to access, free or almost, fast and without secretary or ass...

Pcs Connect

Telemarketing: Sales During Call Reception

Successful sales on incoming call is beneficial for both customer relations and turnover....

Pcs Connect

Ordering by Phone: An Excellent Alternative to Unemployment

Order processing is part of the services offered by a call center. It is an activity that can be carried out both inside a contact center and at h...

Pcs Connect

Long Waiting on the Phone Tarnishes the Image of the Company

A recent survey highlights the problems that come directly from the company, particularly its customer service. Consider the case of Verint. Ipsos-MORI surveyed a sample of 7,000 consumers in 6 dif...

Pcs Connect

By admin

Motivating Telesellers

Today, as soon as the word "call center" is pronounced, one thinks systematically precariousness, stress and routine. Faced with such a preconceived idea, conta...

Pcs Connect

By admin

How to Properly Manage your E-Marketing Team?

The budgets allocated to digital are increasing more and more. The presence on the web has become an obvious necessity and companies usually call on online marketing companies for ...

Pcs Connect

By admin

The Tele-Secretariat: What You Need to Know

More and more companies use the remote secretariat for a variety of reasons, while others have a certain reserve, probably because they do not understand what this alternative really consists of. ...

Pcs Connect

By admin

Companies do not escape the logistics inventory

Every year, logistics inventory is an obligation to which every company must comply. The purpose of this process is to identify the efficiency of flows within a company, whether it...

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