section-2f5a603
section-fd5cce7
Ensure Your Business
Continuity & Service Levels
section-19cdb59
Virtual Assistant Customer Support Services
Seamless Bond of Better
Customer Satisfaction
Our virtual assistants are ready to support your business processing needs. We understand that cost savings in today's business climate is important to your bottom-line. To this end, we guarantee tailored Virtual Assistant Services that fits your business needs and budget.
Our commitment to you is to customize inbound and outbound PCS help that adds value. Improve efficiency, and most importantly boost your sales.
Client Service Retention
Sales/Lead Generation Success Rating
section-633e73b
Four easy steps
How To Get
Started
Setup Your
Campaign
Name your Campaign, Choose your target audience and target territory
Provide Your
Contact
Provide us with your direct contact information where we can send you calls and reports.
Add a Direct
Line
Your direct (local) line will be answered, forwarded or sent anywhere you'd like them to go.
Launch Your
Campaign
Your campaign is ready to launch. Time to create leads and sales.
section-64d5cb5
Some Of The
Customer Support Services We Offer
We are a group of experts that render these services
Learn MoreMobile & Desktop Apps
Our PCS telecom Mobile application keeps users connected wherever they are. It’s a fully featured soft phone which enables them to send and receive calls, instant messages or video calls from any Internet connected device. This enables partners to generate increased revenue, and also ensures they have a solution to cover all their customer requirements.
Hosted PBX
Our Hosted PBX service has been developed over the 20 years, with the support of our technology partner Metaswitch.
Team & Web Collaboration
Team collaboration is one of the fastest growing areas of the market, as customers looking to improve their collaboration and productivity internally. The service is fully integrated with our Metaswitch based network, but can be sold as part of a full Hosted PBX solution or as a standalone service.
Virtual Assistant Service
Virtual telemarketing is not a new industry. Due to the advent of technology, companies all over the world can work with remote companies who provide low cost virtual assistant services in various sectors.
section-0adebc0
Testimonials
What People Say About Our
Customer Support Services
I’ve asked several members that the appointments have been made with and they told me you guys are very professional, prepared and appreciated the call. They specifically liked that you told them you’d call back to confirm two days before and you did what you said. Thought the call was very professional (having the address of the member and confirming the address) and liked the
T. Koning
We take great care when referring to a professional service to our clients and find it refreshing when we continue to refer PCS without our hesitation. The feedback we get from our clients is always positive and the impact [made] on their business is positive and lasting.
R. Estrada
I am glad to hear you were able to contract a few of the agents in my agency based on my strong recommendation. Feel free to utilize me as a referral with other producers from the KofC Organization or other companies as needed. Again, thanks for the outstanding support. Your prompt response time and round the clock coverage helps give me a competitive advantage in today’s challenging market.
S. Thomas, CLU, ChFC
I have been very happy with the results. You have been professional, persistent. I would be willing to contract with your service on an annual basis for a 60 day period. The calling service has consistently scheduled 10 to 12 appointments per week.
R. Grim
I wanted to send a thank you note. Your team has made a difference in my business and obtaining appointments for me. You have made it easy to work with you. My Account Manager in particular has been a wonderful partner in growing my business and the communications you have provided me have been outstanding!
S. Francis
I wanted to let you know how pleased I am with my caller. I have received nothing but great feedback on May’s professionalism on scheduling my calls and much of the feedback has come unsolicited from me. The comments I have received have consistently said she is persistent but not pushy and pleasant to speak with. Thank you May and also thank you Dahlia for your consistent two way communications, you are quick to answer any of my questions and also great about informing me of any irregularities! Both of you, keep up the great work!!
John D.
The account manager and her team are an invaluable asset to my business. Their professionalism, persistency, and politeness when reaching out to my clients can’t be beaten! What really makes them shine is the fact that they are so well organized. I never realized how much work they do on the back end organizing and scrubbing the call lists that I send to them! At the end of the day, I don’t have to worry about scheduling or follow up, because PCS has done it! Thank you,PCS team!
S. N.
section-b39c880
Contact Us